Privacy Policy

1. Information we collect

We may collect the following information when you interact with Growixx:

• Account details such as your name, email address, username, and password hash.
• Profile, billing, order, and wallet information you provide or generate through the service.
• Device, browser, log, and usage data, including IP address and access timestamps.
• Support messages, feedback, and communication records you send to us.

2. How we use information

We use collected information to:

• Create and manage your account.
• Deliver marketplace, wallet, and verification-related services.
• Process payments, prevent fraud, and maintain security.
• Send service notifications, updates, and support responses.
• Improve performance, troubleshoot issues, and analyze product usage.

3. How we share information

We do not sell personal data. We may share information with trusted service providers that help us host the platform, process payments, provide analytics, enforce security, or deliver customer support. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer such as a merger or acquisition.

4. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve the experience. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

5. Data retention and security

We keep personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required by law. We use reasonable technical and organizational safeguards designed to protect information, but no online system can be guaranteed to be perfectly secure.

6. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict your data, and to object to certain processing activities. You can also:

• Update account information through the platform when available.
• Contact support to request help with privacy or security concerns.
• Unsubscribe from non-essential communications where applicable.

7. International transfers

Depending on where you access the service, your information may be processed in countries other than your own. Where required, we take steps intended to support lawful cross-border transfers and protection of the information involved.

8. Children's privacy

Growixx is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us information, contact us so we can review and delete it where appropriate.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version and update the effective date. Continued use of the service after an update means you accept the revised policy.

10. Contact

If you have questions about this policy or how your information is handled, please contact Growixx through the support options available in the app or website.